How to sign in to Friday Roll
Signing in takes under a minute once your account is set up. Use the same email address and password you chose when you registered.
- Open the Friday Roll site in your browser and select the login button at the top of the page.
- Enter the email address linked to your account.
- Type your password. Passwords are case sensitive, so check that caps lock is off.
- Select the sign-in button. If extra security steps are switched on for your account, follow the prompt that appears.
If you have not registered yet, create an account first. You will need to be 18 or older to play, and the details you enter must match your official identification.
Forgotten password
It happens to everyone. Choose the forgotten password option on the login screen and enter your registered email address. We send a reset message to that inbox. Open it, follow the instructions and set a new password that you do not use anywhere else.
If the message does not show up within a few minutes, check your spam or junk folder. Make sure you typed the address exactly as it was entered at registration, since a single wrong character means no email arrives. Still nothing? Contact Customer Support through email or LiveChat and they will help you regain access.
Account verification
Like any licensed gambling operator, we may ask you to verify your identity before certain actions, such as a withdrawal. This is a standard safeguard that keeps your account and your funds secure.
You may be asked for:
- A photo of a valid government-issued ID, such as a driver licence or passport
- Proof of address, such as a recent utility bill or bank statement
- Confirmation of the payment method you use
Photos should be clear, uncropped and readable in full. Blurry or partial images are the most common reason a check takes longer than it should. Exact requirements and processing times are listed on the site, so check the current terms there.
Common login problems
| Problem | What to try |
|---|---|
| Wrong password message | Retype it slowly, check caps lock, then use the password reset if it still fails. |
| Reset email not arriving | Check spam, confirm the address, wait a few minutes and request it once more. |
| Message saying the site is unavailable in your country | Turn off any VPN or proxy and reload the page. If it persists, contact Customer Support. |
| Page loads slowly or freezes | Refresh, clear your browser cache or try another browser. |
| Account locked after several attempts | Wait a short while, then reset your password or ask Customer Support to help. |
About the country and VPN message
Our site checks your connection location when it loads. A VPN can make your connection appear to come from somewhere else, which may trigger an access message even when you are at home in Australia. Switching the VPN off and reloading usually clears it. If it does not, send us your query by email or LiveChat and include a screenshot of what you see.
Keeping your account safe
Use a strong, unique password and never share it. Sign out when you use a shared or public device, and be wary of messages asking for your login details. We will never ask for your password by email or chat.
Playing should stay enjoyable. If it stops being fun, use the responsible gambling tools on the site, such as deposit limits or time-outs, and consider contacting Gambling Help Online on 1800 858 858 for free, confidential support.
Need a hand?
Customer Support is available through email and LiveChat. Have your registered email address ready and describe what happens when you try to sign in. The more detail you give, the quicker we can sort it out.